Multi Channel Customer Engagement manager. Health and Digital Transformist.
I commit to facilitate and promote patients to patients and doctors to patients dialogue and participation to co-create better health management and guarantee more respect for the rights of every patient and access to the best personalized treatments for everyone regardless of his social condition.
Travaux en coursMulti Channel Customer Engagement manager. Health and Digital Transformist.
As Multi Channel Customer engagement, I'm committed to find the right words to improve communication between doctors and patients in order to improve treatments approaches and efficiency.
Travaux en cours
I will listen to the voice of patients in online health communities, and ensure their experience, needs and aspirations are heard across the organisation as we develop and deliver new medicines
Travaux en cours
Listen
Travaux en coursParticipate in pg
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I will hear from patients their stories about living with a condition/disease.
Travaux en coursI will include patients in our next patient journey mapping project.
Travaux en coursI will endeavor to shift all our communication plans toward patient-centricity.
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Programme Director at NIHR Surgical MedTech Co-operative
We will hold a patient and public workshop/annual event to identify and update unmet needs We will hold training events for patients and the public to learn about the nature of involvement and how they can contribute
Travaux en cours